Anonymous
map-marker Council Bluffs, Iowa

ClearlyFit Labs - Review in Drug Stores and Drugs category

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I just got charged for a second shipment of this, 2 seperate charges $80 & $90 approx. I called one, Garcinia order, and got it refunded. I got a confirmation email, but the amount is pending in my bank. The refund will happen in a few days after is my guess. Their customer service tried to tell me I did not cancel it prior but I did. Then tried to lie and say I did not get an rmail on my cancellation or for this shipment because I put my email down wrong, an extra letter in it?!? Hmmmm "How did I het the original trial order confirm email if my email address is wrong then?? Hmmm?" I said " Yes I still have it. You are liars and I will contact my bank." I hung up. She called me right back and issued me full refund, cancelled the account and gave me a confirm number. The refund has not hit my bank yet but will see in a few days. Round one over. Now trying to call the other charge the "cleanse product" The number the bank gave me does not work so......this one is harder. Do not let these people lie to you. Stand your ground!! Good luck. Word to the wise, follow up the following day on all cancellations of any orders or accounts if you have not recieved a confirmation by next day.
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Reason of review:
Problems with payment
Anonymous
map-marker Gilboa, New York

ClearlyFit Labs Scam

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I completed a survey on a website that I trust and use often, and in return, I was offered a free trial product, with the exception of paying for shipping and handling. I decided to to give it a go and put in my information for this trial product, Citratone. I got a confirmation email and was told the product would be delivered in 5-7 business days, which it was, but I was not informed that this "free" trial only lasted for 14 days, after which I would be charged for not cancelling my account. Nearly TWO MONTHS later I was charged for not cancelling this trial, and when I called to complain, the woman on the other line told me that it was all stated in the Terms and Conditions that she assured me I had read and checked. However I did not see and Terms and Conditions, nor have I ever even seen this company's webpage. I explained to her that I was told that it was a free trial product for completing a survey and that I was unaware of this trial period that I supposedly signed up for. I did not receive any reminder emails or newsletters, so I'm not sure exactly what services I got charged for, but this company took over $75 from my account without authorization and refused to give me a full refund. I was offered a measly 30% refund and then a 50% when I told them I was gong to involve the management at my bank. The only way I could receive a full refund was if I returned the product. I asked the woman how I was supposed to return a product I had received nearly two months ago and used already. She said if I didn't have the product to return, there was no way I could receive a full refund. She was very rude and when I informed her that the only way I would accept the 50% refund was if my bank couldn't retrieve my money, she told me she had cancelled my account and hung up.
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Loss:
$76
Cons:
  • Scamming me for nearly 76 dollars
Reason of review:
Poor customer service

Preferred solution: Full refund

Anonymous
map-marker Colfax, Louisiana

Cleanse Fit 1800 Review

I have been trying to contact this company but no success. I spoke with my bank an was advise to call the company to refund my bank account 100 percent. I am to this day still unable. My account has been charged 79.95 t for a product I have not received.
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Reason of review:
Problems with payment
Anonymous
map-marker Willcox, Arizona

Clearly Fit Fraud Charges to my Debit card

After ordering a product for a trial run, I got 2 additional charges without my knowledge and consent and so I called clearly fit. after being on the phone with the rep for an hour I was finally able to get a 100% refund for the membership that I DID NOT SIGN UP FOR. it was not easy especially since she kept telling me that her supervisor was saying they couldn't do a 100% refund, that they were only able to do 30-50% refunds. DONT ORDER FROM THEM EVER.
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Reason of review:
Problems with payment
Anonymous
map-marker Waynesburg, Pennsylvania

Clearlyfit Labs Trial Review from Waynesburg, Pennsylvania

went on line for a free aging cream which is only one ounce clearly fit labs took ninety four dollars and ninety four cents off my debit card twice in one month they rejected my card when i first tried to get the sample twice then without me knowing took the money off all i was supposed to be paying was shipping and handling i contacted them and told them i wanted my money back i'm not paying that kind of money for an ounce of aging cream they hung up on me. how is this company getting by with ripping people off the ad also said money back guarantee well i want my money back .
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Reason of review:
Problems with payment
Anonymous
map-marker Eubank, Kentucky

ClearlyFit Labs - Garcinia Cambogia Review from Eubank, Kentucky

went on clearly fit labs said u could get a bottle free if u paid for shipping rejected my credit card tried a different card rejected again then i find they took outninety four dollars and ninety four cents two times last month i never authorized this to be done i just wanted the free sample how can they reject my card then charge me and i never recieved the product and i dont want it i want my money back every dime of it im also presently talking to my attorney about this situation
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Reason of review:
Problems with payment
Anonymous
map-marker Kaysville, Utah

Clearly Fit fraudulently charged my credit card without my knowledge!

This scam of a company charged my credit card 4 sepearate times without me signing up for anything! Little charges for $2.90 and $2.95 were followed 2 weeks later by two large charges for $89.99 and $94.94. Thank goodness my credit card provides fraud coverage and I only have to cancel that card but I never even ordered anything from this company! Interesting enough my credit card company restricted my credit card for fraud when those charges posted! This company needs to be shut down! REPORT THEM, DO NOT ORDER FROM THEM, DO NOT SIGN UP FOR FREE TRIALS, DO NOT EVEN BROWSE THEIR ADS! How they got my informations is beyond me but apparently they get people to set card readers at gas stations to steal your info! BEWARE!
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Reason of review:
Problems with payment
Anonymous
map-marker Vandalia, Illinois

SCAM, SCAM, SCAM.....pursue this and get satisfaction!!!`

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Don't take no for an answer! I was scammed by this 'free' offer, then had 2 charges to my credit card like so many others. I called Clearly Fit Labs and demanded a 100% refund of the money charged. I got a full refund after some wrangling. They will try to intimidate you and wheel and deal with you, but demand a 100% refund. I also called the Ohio Attorney General's office to file a formal complaint. Not only did the Ohio Attorney General's office listen and show concern, they actually followed up with a return phone call several days later to see if I'd actually gotten my money back. They urged me to post their phone number on this site and others so people will let them know if they feel they've been SCAMMED!!!!! If they get enough complaints they will shut Clearly Fit Labs down as a SCAM......here's the phone # 800-282-****
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Loss:
$175
Cons:
  • Scam
Reason of review:
Problems with payment

Preferred solution: Shut down this SCAM BUSINESS!!!!!

1 comment
Guest

I just had 89 dollars charged to my account from these people. How do I get my money back? I had to go get a new debit card and everything

Anonymous
map-marker Long Beach, Mississippi

Clearlyfit Labs Online Order Review from Long Beach, Mississippi

Scam! scam! scam! Clearlyfit is a fraudulent company who will lie about free sample and all you pay is shipping and handling while they rip you off with the full cost of not only that sample but the second one comes and you have no way to cancel!!! I called them and they hung up on me and said: " We don't receive returned merchandise!
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Reason of review:
Problems with payment
2 comments
Guest

Totally a scam. Nowhere did I read about the actual cost or how to avoid being charged.

I was able to get them to "cancel" any charges going forward. That doesn't get me my money back. I haven't been able to trace back where I even found the initial free sample information.

To make matters worse, the products aren't even that good. I'd be happy to return them!

Guest
reply icon Replying to comment of Guest-1059878

Oh friend! I just have gone through the very same thing!

I saw charges on my bank account of nearly $200 and called my bank right away. Just got a letter from my bank, denying my claim because Clearly Fit and the other company had my name and address and a record of my order of the "free samples." I have seen other ads for 3-4 different products, using the same ad with Dr. Oz's name and photo, same celebrity photos and same non-celebrity photos, just different product names. At the bottom of the order page, in tiny, tiny print in a color that barely showed up on my monitor was "Terms and Conditions" and that is where they tell you you have 14 days to cancel to not be charged full price for the products and not be put on a monthly subscription.

My debit card was cancelled, so they can't do this to me again, but I am out the money. I am going to be filing a complaint with the Better Business Bureau and the Consumer Protection Agency because they have to be stopped!

Thanks for your review - I am sorry this happened to you and the others, but somewhat relieved that I am not the only sucker.

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Anonymous
map-marker Washington, District Of Columbia

ClearlyFit Labs HORRIBLE SCAM STAY AWAY!!! Out $400!!!! Cleanse Fit 1800 trial and Garcinia Cambogia FIT1300 - RUN!!!!!

HORRIBLE EXPERIENCE WITH THIS COMPANY AND PRODUCTS! Stay away at ALL COSTS (or it will cost you BIG TIME). The Cleanse Fit 1800 and Garcinia Cambogia FIT1300 trials by Clearly Fit Labs are a complete scam. They will do anything to take your money and *** over, while being rude and heartless. Not only does the product NOT WORK, it gives you health problems and they REFUSE TO GIVE YOU YOUR MONEY BACK AFTER LYING THAT IT WAS A SAFE TRIAL. ****They take your credit card information and CONTINUE to charge your bank account WITHOUT NOTIFICATION OR WARNING. I'm out $400!!!!!! I'm filing charges and complaints with my bank and all consumer organizations out there. I'm not going to stop until I get my money back and shut these horrible people out of business. We need to all come together and do the same. It's completely baffling how people can do this for a living and not feel horribly guilty running this kind of scam on others. It just completely blows my mind, and honestly makes me feel deeply sorry for them.
View full review
Loss:
$400
Reason of review:
Took money out of my account without warning or notification then refused refund and money back.

Preferred solution: Full refund

7 comments
Guest

Con Free Trial no Way Whatch Dog Dom Littlewood are you listening time to take action on this company we all want our money back

Guest

Im fighting with them as well. They took out 200 from me.

I called complaining. Hence they say the 15 day trial starts as doon as they have your account number. Even when i explained it didnt come after a week of ordering.

They basically told me tough luck and hung up on me. DONT ORDER FROM THIS COMPANY

Guest

I just had this same experience and I'm out $60 so far and they better not charge my acct. again.

Maybe I will cancel my card and order a new one with a different number sonthey won't have access to my card.

Guest

I have the same problem! I keep getting random charges with no email confirmation on the transaction...

I'm not sure that's legal. I'm out a bunch of money and am NOT happy about it.

I'm still trying to get it all sorted out. DO NOT FALL FOR THIS SCAM!

Guest

OMG same thing to ME They charge ME 89.99 and84.94.. I want my money back...

Guest
reply icon Replying to comment of Guest-986376

The same just happened to me

Guest
reply icon Replying to comment of Guest-986376

Me to

View more comments (6)
Anonymous

Charged a reoccuring debit card twice from my bank. Filed a disput

I tried to call this company 12 times and each time was told I won a $100 gift card to Wal Mart but told them each time I was not interested that I just wanted to cancel my trial subscription. Every single time I refused the gift card and told them I needed customer service I was told they would transfer me and hung up almost every time or told me I needed to call back later then hung up. I had to call my bank and start a dispute against the company. I had to cancel my debit card and have to go to my bank to get a new card issued so they do not debit my account again. Lots of time wasted and aggrivation
View full review
Loss:
$185
Cons:
  • Scam
  • Bill twice first 85 dollars then 90 dollars
Reason of review:
Poor customer service

Preferred solution: Full refund

Jeremyah Plb
map-marker Knoxville, Tennessee

Scans

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they said it a free u only pd for the shipping. they dont tell u in 14 days they will take money out of ur account without u knowing it. than went u call they made stuff up 2 tell u. THEY ARE LIERS dont buy their stuff they will not refund ur money 2 u the first ones they send u are not free they claim its in the ad but i did not see where it said after 14 days u will be charge for it they need 2 learn to send notice to people that they will be charge after 14 days and say the days but they dont that where they get u at went u call they say there nothing they can do about it went u know they can refund ur money.
View full review
Loss:
$114
Reason of review:
Problems with payment

Preferred solution: Full refund

Anonymous
map-marker Kailua, Hawaii

Charged me and I never ordered

I found charges on my account for garcinia whatever and knew I never ordered it. Now I have to slug it out with my bank because they sent documentation "proving" I ordered this product. I weigh 101 pounds and hardly need weight loss and certainly never ordered it. I have no idea how they got my credit card info. Plus, they even sent a tracking form and then pages and pages of documentation proving they are a legitimate company. These people are very corrupt and scary. I really hope all of us out there who have been ripped off can get our money back!
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Reason of review:
Problems with payment
Anonymous
map-marker Auburn, Illinois

Clearly Fit is a total SCAM!!!!

After being fraudulently billed twice for a 'trial offer' of Garcinia Cambogia Fit 1300 and Cleanse Fit 1800, I called my bank to see what recourse I had. The manager told me I should first contact Clearly Fit by phone and see if I could get anywhere with them. She said if they didn't refund my money, we would file an 'affidavit' against Clearly Fit and pursue them through legal channels. I called and talked to John in an annoying call center. At first he gave me the usual spiel about how the trial period was up, etc. I told him my bank was going to prepare an affidavit against them if I didn't get a 100% refund. He offered a 30% refund, then a 50% refund, then finally agreed to a 100% refund when I didn't budge. IMPORTANT!!!!!! Clearly Fit is located out of Cleveland,Ohio. I spoke with the Ohio Attorney General's office and filed a complaint. They have an open file on Clearly Fit and would like your input. Please call and file your complaint today! Phone # 800-282-****
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Reason of review:
Problems with payment
1 comment
Guest

Exact same thing happened to me! I will call this number and file a compliant as well as with the better business burrow!

Terressa Aws
map-marker Vandalia, Illinois

FILE COMPLAINT against Clearly Fit Labs with Ohio Atty. General's office

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I, too, was scammed by Clearly Fit Labs, to the tune of $84.95 and $89.99. I called the company and insisted on a full refund, which took some wrangling, but they finally agreed to do. I used the word 'affidavit' when telling them that my bank was going to get involved if they didn't give me back 100% of my money. I decided to go further. IMPORTANT!!!!!! Clearly Fit is located out of Cleveland,Ohio. I spoke with the Ohio Attorney General's office and filed a complaint. They have an open file on Clearly Fit and would like your input. Phone # 800-282-****
View full review
Loss:
$180
Cons:
  • Bill twice first 85 dollars then 90 dollars
Reason of review:
Problems with payment

Preferred solution: Full refund

1 comment
Guest

I am glad I found this information today. I too have been charged $89.99 twice and have received NO product!

The only thing I received was the "free trial".

I too after some screaming over the phone to some *** that I will supposedly be refunded my money. I am also filing a complaint with the OH atty general.

Thank you for posting this!

Anonymous
map-marker Fort Lauderdale, Florida

Other Product Review

Not happy with their company cannot get my refund back.
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Reason of review:
Problems with payment

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